Terms and Conditions

Please read these Terms and Conditions (Agreement) carefully before using the services provided by ReservEase Limited (""ReservEase,"" ""we,"" or ""us""). By accessing or using our website, mobile application, or any other service offered by ReservEase, you agree to be bound by these Terms and Conditions.

1. Acceptance of Terms

By accessing or using our services, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, please refrain from using our services.

2. Services

ReservEase Limited provides an accommodation booking service for tenants, acting as an intermediary between tenants and accommodation providers. Users can browse and book accommodations based on preferences.

3. User Accounts

In order to use certain features of our services, you may need to create a user account. You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account. You must provide accurate and complete information during the account registration process.

4. Booking and Payments

When you make a booking through our platform, you agree to abide by the booking policies and payment terms set by the accommodation provider. Payments may be processed through third-party payment gateways, and you are responsible for any applicable fees or charges.

5. Cancellations and Refunds

Cancellation and refund policies may vary depending on the accommodation provider. It is your responsibility to review and understand the cancellation and refund terms before making a booking. ReservEase is not responsible for any refunds or disputes between you and the accommodation provider.

6. Intellectual Property

The content and materials provided on our website and mobile application, including but not limited to text, graphics, logos, images, and software, are the intellectual property of ReservEase or our partners. You may not use, reproduce, or distribute any of the content without our prior written consent.

7. Limitation of Liability

ReservEase shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of our services. We make no warranties or representations regarding the accuracy or completeness of the information provided by accommodation providers or any third parties. It is your responsibility to verify the details and suitability of the accommodations before making a booking.

8. Privacy Policy

We take your privacy seriously. Our Privacy Policy outlines how we collect, use, and protect your personal information when you use our services. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

9. Changes to the Terms and Conditions

We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be effective immediately upon posting the revised version on our website. It is your responsibility to review the Terms and Conditions periodically. By continuing to use our services after any changes, you accept and agree to the updated terms.

10. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of Ghana. Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts in Ghana.

If you have any questions or concerns regarding these Terms and Conditions, please contact us at support@reservease.com